FAQ

 

General Questions:

Magnum Ceramic Coating is suitable for coating glass surfaces, including the windshield of course. Just please make sure your windshield is prepared properly, cleaned of all dirt, wax and wiped with IPA before the application. Use a flashlight to check there is no residue remaining and that it has been completely wiped off.

Plastic trim is no problem to coat. It's safe on any solid porous surface including plastic, 3M, glass etc. It won't leave any visible marks, will just bond to the surface.

The graphite coating lasts a minimum of 3 years+ depending on how well the car has been prepared prior to application and the aftercare of the coating.

1 Layer of Magnum Ceramic Coating is enough for full protection. It is recommended to do 2 layers of graphite coat to enhance the shine and gloss factor and increase the durability as well as making sure the car is covered well in case you missed an area in your first pass.

Magnum Ceramic Coating deepens the look and feel of a black paint-job, fine scratches and swirl marks that are so easily visible on black vehicles should be first buffed out and polished. What Magnum Ceramic Coating is best at is then protecting your paint-job so that it retains the look and doesn't get scratched out again.

Magnum Ceramic Coating for Alloy is made to be used on aluminium and wrapped rims.

Coatings are graded on a graphite hardness scale like pencils. The maximum on a graphite scale is 9H which is applicable to the Alloy Wheel Coating, Glass Coating and Graphite Coating.  

One easy method of evaluating scratch resistance of ceramic coating hardness is with a grading pencil test, which requires the use of a kit of pencils with assorted densities from H(softest) to 9H(hardest). Each pencil is used to make lines in the coating; the first pencil in order that does not scratch the coating determines hardness. Magnum Ceramic Coatings base coat formula measures at 9H on the hardness scale; offering the highest possible scratch resistance on the market.

The shelf life of the unopened product is 5 years. The bottle should be kept in a cool dry place (no refrigeration or freezing). Once the bottle has been opened and you started applying the coating, we advise on using the whole amount in the following 48 hours.

There's no guarantee for stone chips but it can protect against most of the scratches.

Yes, although more semi-permanent.  Magnum Ceramic Coating should be thought of as adding another clear coat to the paint’s surface. This new clear coat is glossier, chemical resistant, and harder than the original clear coat. Eventually the clear coat will wear away over the years; its overall longevity depends on conditions, cleaning frequency and proper application.

Magnum Ceramic Coating Car Kit is perfectly safe for any porous surface including vinyl decals, striping, and any sort of car wraps.

Ceramic coating is meant for solid surfaces only. Any surface that bends or folds like a convertible soft cloth top is not meant to be coated with a ceramic coating.

- 9H Hardness
Hardness of ceramic coatings play an important role in determining the level of scratch resistance expected. One easy method of evaluating scratch resistance of ceramic coating hardness is with a grading pencil test, which requires the use of a kit of pencils with assorted densities from H(softest) to 9H(hardest). Each pencil is used to make lines in the coating; the first pencil in order that does not scratch the coating determines hardness. Armor Shield’s base coat ceramic formula measures at 9H on the hardness scale; the highest possible scratch resistance currently offered in a nano-ceramic coating.

- 3D Deep Gloss
Condensed Nano-Bionic particles with superior crosslinking abilities provide tough 3D structure high gloss flexible coating.

- Hydrophobic
Hydrophobic properties on surfaces

- Nanomaterials
These materials describe, materials of which a single unit is sized 1 and 1000 nanometers.

- Anti UV
Prevents paint from fading and oxidation.

- Anti-Acid Rain
Durable protection against acid rain.

- Self-Cleaning
Dust blows off dirt washes off easily.

- Antistatic
Repels dust from the paint work.

- Anti-Calcium

- Prevents water spots

Preparation:

Please use a de-greaser or a wax remover prior to the application. IPA wipe-down just before the application is recommended as well to ensure no greasy or wax residue is left on the surface.

If your paint-job is worn out or scratched, it is recommended to buff before the ceramic coating application. Do make sure that prior to the application the surface is completely free of any wax or other buffing agents.

If the car is new or fairly new a proper wash and an IPA wipe-down would be sufficient enough to properly prepare the surface before the application.

Application:

Magnum Ceramic Coating for glass is designed for coating glass surfaces, including the windshield of course. Just please make sure your windshield is prepared properly, cleaned of all dirt, wax and wiped with IPA before the application. Use a light to check there is no residue remaining and that it has been completely wiped off.

Magnum Ceramic Coating for the interior trim is designed for coating on leather surfaces. Please ensure that you wipe down the leather and ensure that all dirt, wax, residue and contaminants have been cleaned from the surface with IPA prior before the application.

Yes you can. However, it might result in slightly less complete coverage due to perhaps rain washing it off before it dries.

We recommend allowing the coating to dry for at least 24 hours without interruption.

If the outside temperature is not too low, you can start the next pass an hour after finishing the buffing of the previous pass.

For best results ensure that the following prep work has been done to the car:

- Car has been washed with the 2-bucket method and completely dried.
- Areas that have scratches and paint fade should be waxed and buffed also ensuring all wax residue is removed prior application.
- Use a clay bar to remove contaminants on panel surfaces.

1. Wrap 1 microfibre cloth around the sponge & apply 4 or 5 drops of Magnum Ceramic Coating across the cloth(add 1-2 drops more whenever the cloth gets dry)

2. Wipe a thin layer across the car surface. First horizontally and then vertically to ensure an even application on a single panel or section

3. Let the coating sit between 1-5 minutes, then remove the residue by very gently buffing with a separate cloth or microfibre towel.

a. ~10 degrees C (50F),: wait 4 minutes,
b. ~20 degrees C, (68F) wait 2-3minutes,
c. ~20+ degrees C, (70F+) wait 1-2 minutes

We recommend folding the cloth/towel and lightly wiping first with 1 side, and then very gently buffing with another side. Very little pressure is required.

Ensure there is no residue or high/dark patches remaining

Missed spots can be fixed easily. Just apply more Magnum Ceramic Coating to the missed area that previously not applied on then buff off. It will level itself with the previously treated surface on its own.

Magnum Ceramic Coating will be dry to touch within 5 hours, at which point the vehicle is ready to drive/use. Over the next 2 days Magnum Ceramic Coating will continue to become harder until the surface reaches 9H hardness levels.

It is advised to use a brand-new cloth for applying Magnum Ceramic Coating. When using an new cloth use different parts of the same microfiber cloth on each section of the car and changing to a new provided microfiber cloth once you run out of room on one. For buffing, the same practice is recommended but you can change less often compared to application.

No very important!  The application of Magnum Ceramic Coating should be done on a single panel at a time (e.g. hood, fender, trunk) ensuring complete coverage and reducing the possibility of letting the product dry too long.

You can do the coating process in an open environment, just ensure there is no high winds with debris moving around and that you don't do the application process in direct sunlight or on an extremely hot day as the coating will start drying too fast and you won't have enough time to buff properly.

Yes, just use a different microfiber suede cloth over it.

High humidity can affect the application process. It is recommended to avoid application in high air humidity conditions or to decrease the waiting time between applying and wiping off and buffing the coating by double or triple (so if the recommended time for your outside temperature is 5 minutes, in high humidity conditions wait 2 to 3 minutes before wiping down and buffing)

We recommend wearing rubber gloves when applying.

A mask is recommended for applications in closed or very poorly ventilated areas.

Aftercare:

Coated vehicles are much easier to maintain, especially since you will not need to frequently clay, polish, or wax the paint in order to keep it protected from the elements. However, it is important to note that no ceramic coating is bullet proof and the finish will begin to degrade if neglected or improperly cared for.

We recommend to:

1. Wash on a bi-weekly basis to avoid excessive contamination build up.

2. Avoid washing in direct sunlight to minimize streaking and water spotting.

3. Wash from the top down leaving the dirtiest sections for last to avoid cross contamination.

4. Use the “two bucket” method – one bucket for rinsing your sponge/mitt and one for soapy water.

5. Use separate soap and sponge/mitt for wheels.

Waxing your car is not required after you have applied the ceramic coating to your car.

Shipping and Returns:

We don't accept returns if the package has been opened, but we have a money back guarantee. If there's an issue with a product you received, please contact us.

All our orders are shipped from Australia, New South Wales, Sydney.

Pricing for deliveries $15 domestic shipping and worldwide $25.

Our typical shipping times vary but usually are fulfilled between 16-25 business days for world wide orders. and 3-5 business days for domestic orders.

Warranty:

The Magnum Ceramic Coating guarantee covers you for specific problems with the surface of your car such as paint oxidation and staining and helps to extend the ‘new’ appearance of your car for longer.

It is important that you recognise the surface of your car can be prematurely compromised through improper wash technique and the use of sub-standard car care products or equipment.

By following our simple car washing in the FAQ and using the Magnum Ceramic Coating range of aftercare products designed to work alongside our ultradurable ceramic coatings, your car will retain its showroom condition for years to come.

3 Year Guarantee Graphite Coating
1 Year Guarantee with Leather, Alloy, and Glass Coating

For customers who do not have the time to maintain their cars themselves, or would prefer to leave this to the experts, our team of Accredited Detailers Australia wide offer a range of aftercare service packages.

Your Magnum Ceramic Coating is only covered by the guarantee when applied by an accredited detailer/applicator and upon completion of our online guarantee registration.

Please note that your guarantee is only valid in countries where Magnum Ceramic Coating has distribution.

It is your responsibility to register on-line your car for guarantee, after which your car is subject to the terms and conditions herein. The guarantee must be registered no later than 30 days after the coating has been applied to your car.

Please note guarantees are non-transferable and can only be redeemed by the original purchaser on the car initially registered.

Vehicle inspection schedule
To uphold your Magnum Ceramic Coating guarantee you must visit the Magnum Ceramic Coating Accredited Detailer/Applicator who applied your original coating every 12 months during the period of your guarantee (One inspection, once a year, over three years for graphite coating and one inspection during the first 6 months for glass, interior leather and alloy coating products).

This is so they can inspect your vehicle’s finish and give you advice on the maintenance of your car. This inspection is free of charge and can be arranged at a time convenient to you. Please note this inspection does not cover any valeting/detailing and your car should be sufficiently clean for the inspection to be carried out.

For warranty to be upheld please ensure that the accredited detailer carries out a wash, decontamination of all panel surfaces and that a quick detailer product is applied. Please note that the cost of this service is covered by the customer and not by the accredited detailer or Magnum Ceramic Coating.

The annual inspection/maintenance service ensures that your cars exterior graphite coating warranty eligibility is protected with a three-year guarantee.

Should the treated car painted surfaces be damaged by tree sap, bug splatter, bird droppings or the sun’s harmful UV rays, Magnum Ceramic Coating will repair or clean (at its option) and retreat the damaged area at no cost to the owner.

Guarantee terms and conditions
If damage to your vehicle occurs during the guarantee period and the owner considers this guarantee may be applicable, the following procedures should be followed:

a) Immediately notify Magnum Ceramic Coating by emailing magnumceramiccoating@gmail.com, the following details should be submitted: name, phone number, guarantee number, with a brief description of the damage or fault
b) Magnum Ceramic Coating may then arrange for an assessor to inspect the vehicle during normal
business hours at a location nominated by them
c) If Magnum Ceramic Coating accepts the claim, we will arrange a mutually convenient time for repair and treatment of the damage or fault
d) Failure to lodge a claim within 30 days of the problem being apparent will absolve Magnum Ceramic Coating of any legal responsibilities.
e) The Customer must have the warranty card and original invoice provided by the acreddited detailing agent.
f) Should a reapplication be required you or your insurer is liable for the reapplication costs, determined and approved by the detailer
g) The vehicle exterior paintwork must be maintained and washed regularly with PH neutral car washing shampoo according to the recommendations of the detailer.
h) To uphold your Magnum Ceramic Coating guarantee you must visit the Magnum Ceramic Coating Accredited Detailer/Applicator who applied your original coating every 12 months during the period of your guarantee (One inspection, once a year, over three years for graphite coating and one inspection during the first 6 months for glass, interior leather and alloy coating products).
i) For warranty to be upheld please ensure that the accredited detailer carries out a wash, decontamination of all panel surfaces and that a quick detailer product is applied. Please note that the cost of this service is covered by the customer and not by the accredited detailer or Magnum Ceramic Coating. The annual inspection/maintenance service ensures that your cars exterior graphite coating warranty eligibility is protected with a three-year guarantee.
j) The warranty is only available to the original owner of the vehicle owner at the time of instalment and cannot be transferred over to a new owner.
k) Vehicle must be taken back to the original approved applicator for warranty concerns, should the applicator no longer be in business or you have moved out of area you must seek approval from the approved detailer prior to taking it to another approved applicator. The Magnum Ceramic Coating guarantee covers you for specific problems with the surface of your car such as paint oxidation and staining and helps to extend the ‘new’ appearance of your car for longer.
l) Customers that have used other products on the area requiring retreatment that is not part of the Magnum Ceramic Coating product line will void the warranty.

It is important that you recognise the surface of your car can be prematurely compromised through improper wash technique and the use of sub-standard car care products or equipment. By following our simple car washing guide and using the Magnum Ceramic Coating range of aftercare products designed to work alongside our ultradurable ceramic coatings, your car will retain its showroom condition for years to come.

For customers who do not have the time to maintain their cars themselves, or would prefer to leave this to the experts, our team of Accredited Detailers Australia wide offer a range of aftercare service packages.

Your Magnum Ceramic Coating is only covered by the guarantee when applied by an accredited detailer/applicator and upon completion of our online guarantee registration. Please note that your guarantee is only valid in countries where Magnum Ceramic Coating has distribution.

It is your responsibility to register on-line your car for guarantee, after which your car is subject to the terms and conditions herein. The guarantee must be registered no later than 30 days after the coating has been applied to your car.

Please note guarantees are non-transferable and can only be redeemed by the original purchaser on the car initially registered.

With Magnum Ceramic Graphite Coating your car’s exterior is protected with a three-year guarantee. The interior leather, alloy and glass coating are covered by a one-year guarantee.

Magnum Graphite Coating will safeguard the treated surface under the terms and conditions listed below.
Should the treated car painted surfaces be damaged by tree sap, bug splatter, bird droppings or the sun’s harmful UV rays, Magnum Ceramic Coating will repair or clean (at its option) and retreat the damaged area at no cost to the owner.

Guarantee conditions
In the event of damage to the factory painted surface of your car caused by collision, accident, vandalism or abuse, the vehicle can be taken to a registered Magnum Ceramic Coating Accredited Detailer for retreatment of the damaged areas at the owners or insurers expense.

The owner must present a copy of their original invoice provided by the accredited detailer and the warranty card prior to the car being retreated.

a) This guarantee does not cover stone chipping, surface rust, marring, abnormal chemical fallout or spillage, untreated panel repair or replacement, scratching, abrasions, damage by collision, acts of vandalism and burns of any description, the treated surface coming into contact with dyes and paints, manufactures imperfections or paint imperfections such as paint flaking, peeling, foreign matter in paint, orange peel, or clear coat separation.

b) This guarantee shall not be applicable if the treated areas are altered in anyway, removed or over coated with any different branded products.

c) The guarantee will not be applicable if the applicator does not follow the correct application process for e.g. applying 2 coats for the graphite coating.

d) The owner has deemed to have been careless, negligent or fails to maintain the exterior painted surface in the correct manner. I.E. not washing their car regularly, allowing contamination/pollutants to bake on the surface for extended periods

e) Swirl marks, marring, scratches, scuffs, scrapes, chips, paint transfer prior to application.

f) Water spotting caused by hardware (mineral deposits) which have been left to dry on paint for extended periods of time and leave stains due to negligence.

g) Failed clear coat- peeling, hazing and fading.

h) Damage caused by collission, accidental damage, vandalism, malicious damage, fire, hail, flood, stones, surface rust, rail rust, physical damage, paint overspray, watersports or vehicle manufacturer defects, or defects which may be covered under a manufacturers or dealerships protection plan.

i) Areas that have not been retreated after a paint repair.

Steps to claim warranty:

If damage to your vehicle occurs during the guarantee period and the owner considers this guarantee may be applicable, the following procedures should be followed:

a) Immediately notify Magnum Ceramic Coating by emailing magnumceramiccoating@gmail.com, the following details should be submitted: name, phone number, guarantee number, with a brief description of the damage or fault.

b) Magnum Ceramic Coating may then arrange for an assessor to inspect the vehicle during normal business hours at a location nominated by them

c) If Magnum Ceramic Coating accepts the claim, we will arrange a mutually convenient time for repair and treatment of the damage or fault

d) Failure to lodge a claim within 30 days of the problem being apparent will absolve Magnum Ceramic Coating of any legal responsibilities